London Airport Chauffeur Service
Cookie Policy
Transparency regarding how London Airport Pickup uses cookies and browser storage technologies to deliver luxury chauffeur services.
Cookie Declaration & Compliance Notice
1. What Are Cookies?
Cookies are small text files placed on your computer, mobile device, or tablet when you browse websites. They are widely used to make websites work efficiently, enhance navigation between pages, remember customer preferences, and supply aggregated analytical insights to website operators.
In this Cookie Policy, references to "cookies" also encompass similar storage technologies such as HTML5 local storage, session storage, and secure browser tokens utilized by London Airport Pickup ("we", "us", or "our").
2. Statutory Compliance (UK GDPR & PECR)
Under the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR), we are required to obtain your informed consent before placing non-essential cookies on your device. Strictly Necessary cookies, which are indispensable for delivering requested chauffeur booking services, do not require consent but are disclosed below for complete transparency.
3. Categories of Cookies We Use
We classify cookies deployed across londonairportpickup.co.uk into the following standard categories:
| Category | Purpose & Functional Need | Default State |
|---|---|---|
| 1. Strictly Necessary | Essential for website security, user authentication, customer session management, CSRF attack defense, and processing booking transactions. The service cannot operate without these cookies. | Always Active (Exempt from consent) |
| 2. Functional | Enables tailored features such as remembering your selected currency (GBP, USD, EUR), preferred pickup locations, route choices, and interface customizations. | User Configurable |
| 3. Analytics | Collects anonymized data regarding how passengers navigate our website, page load durations, and booking funnel interactions to help us improve service reliability. | Requires Consent |
| 4. Performance | Monitors technical performance, server response latency, CDN asset delivery, and routing performance to ensure instantaneous quote generation. | Requires Consent |
| 5. Advertisement & Marketing | Used where applicable to measure the performance of our sponsored listings and marketing campaigns. We never sell your personal data to ad brokers. | Requires Consent |
4. Specific Cookies Deployed on London Airport Pickup
| Cookie Identifier | Category | Provider | Duration | Description |
|---|---|---|---|---|
| lap_cookie_consent | Necessary | London Airport Pickup | 12 Months | Stores your cookie consent preferences and category selections. |
| authjs.session-token | Necessary | London Airport Pickup | Session / 30 Days | Maintains secure logged-in sessions for customer portal and administration. |
| csrf_token | Necessary | London Airport Pickup | Session | Protects booking and payment forms against Cross-Site Request Forgery attacks. |
| lap_currency | Functional | London Airport Pickup | 12 Months | Retains your chosen currency (e.g. GBP, USD, EUR) for transparent quote display. |
| __stripe_mid / __stripe_sid | Necessary | Stripe Inc. | 1 Year / 30 Mins | PCI-DSS fraud detection and secure credit card transaction authentication. |
| _ga, _ga_* | Analytics | Google LLC | 2 Years | Aggregated anonymous statistics on website visitor traffic patterns. |
| _cf_bm | Performance | Cloudflare Inc. | 30 Minutes | Distinguishes humans from automated bots and safeguards booking endpoints. |
5. How to Revisit & Control Your Preferences
You maintain perpetual control over your cookie settings:
- Bottom-Left Revisit Badge: At any time while browsing our website, click the circular Cookie Preferences button fixed in the bottom-left corner of your screen. This will reopen the Cookie Consent settings modal, allowing you to toggle categories on or off and update your stored preferences instantly.
- Web Browser Controls: Most modern browsers permit you to inspect, manage, or delete cookies via their security settings. Please note that disabling Strictly Necessary cookies via browser settings may prevent booking completion, payment processing, or portal login.
6. Changes to this Policy
We may update this Cookie Policy periodically to reflect technological adjustments, regulatory guidance, or changes to the third-party integrations we utilize. Updates become effective immediately upon posting to this page with an updated revision date.
7. Contact & Data Protection Officer
If you have any questions or queries regarding our use of cookies or privacy practices, please contact our Compliance Team at compliance@londonairportpickup.co.uk or telephone +44 20 1234 5678.